Datto incident

Datto SaaS Protection - Pod 'aue1-bfyii-2746' is Inaccessible

Major Resolved View vendor source →

Datto experienced a major incident on July 6, 2026 affecting SaaS Protection Backups and SaaS Protection Seat Management and 1 more component, lasting 23h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 01:33 PM UTC
Resolved
Jul 07, 2026, 01:06 PM UTC
Duration
23h 33m
Detected by Pingoru
Jul 06, 2026, 01:33 PM UTC

Affected components

SaaS Protection BackupsSaaS Protection Seat ManagementSaaS Protection Client OnboardingSaaS Protection Report DeliverySaaS Protection Restores/Exports

Update timeline

  1. identified Jul 06, 2026, 01:33 PM UTC

    We are aware of a problem where Pod 'aue1-bfyii-2746' is inaccessible. The Kaseya R&D Team has identified the problem and are working toward a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Jul 07, 2026, 12:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 07, 2026, 01:06 PM UTC

    This incident has been resolved.