Datto incident
Autotask PSA - LR, UKLR, UK01, UK02, UK03, EU1, DE1 - Intermittent Error Messages
Datto is currently experiencing a minor incident affecting Limited Release and UK Limited Release (United Kingdom) and 1 more component, which began 3h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 07:55 AM UTC
We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jun 04, 2026, 10:04 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 04, 2026, 10:35 AM UTC
Thank you for your patience while we continue to work on a fix for this issue. A workaround to prevent the error messages has been confirmed. If you navigate within Autotask to the top right-hand corner: My Account > My Settings > Reset Settings Please note that when applying this change, many of your current settings will be reset. This includes certain column choosers, notification template defaults, search grid default criteria, and default checkbox/radio button selections.