Datto incident

Datto SaaS Protection - Service disruption for customers hosted on node 'use1-bfyii-126'

Major Ongoing View vendor source →

Datto is currently experiencing a major incident affecting SaaS Protection Backups and SaaS Protection Console Login and 1 more component, which began 1d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 06:14 PM UTC
Resolved
Ongoing
Duration
● 1d 2h
Detected by Pingoru
May 29, 2026, 06:14 PM UTC

Affected components

SaaS Protection BackupsSaaS Protection Console LoginSaaS Protection Seat ManagementSaaS Protection Restores/Exports

Update timeline

  1. investigating May 29, 2026, 06:14 PM UTC

    We are aware of a problem where customers hosted on node 'use1-bfyii-126' are experiencing a disruption to their SaaS Protection services. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring May 29, 2026, 06:55 PM UTC

    Our R&D team has implemented a fix to restore services on node 'use1-bfyii-126' and they are actively monitoring.