Datto incident

Datto Workplace - AU5 - Some files are unable to be accessed through local agents and the Workplace Online

Major Ongoing View vendor source →

Datto is currently experiencing a major incident affecting AU5, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 09:36 AM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
May 15, 2026, 09:36 AM UTC

Affected components

AU5

Update timeline

  1. investigating May 15, 2026, 09:36 AM UTC

    The R&D Team is currently investigating the issue where users receive an error through the local agent or in Workplace Online when attempting to access certain files on the AU5 cell.