Datto incident

Datto SaaS Protection - Service disruption for customers hosted on node 'usw3-pod-1'

Minor Resolved View vendor source →
Started
Mar 04, 2026, 02:33 AM UTC
Resolved
Mar 04, 2026, 06:27 PM UTC
Duration
15h 54m
Detected by Pingoru
Mar 04, 2026, 02:33 AM UTC

Affected components

SaaS Protection Backups

Update timeline

  1. investigating Mar 04, 2026, 02:33 AM UTC

    We are aware of a problem where SaaS Protection customers hosted on node 'usw3-pod-1' are experiencing backup degradation. The Kaseya R&D Team is currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring Mar 04, 2026, 01:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 06:27 PM UTC

    This incident has been resolved.

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