Datto incident

Datto BCDR - Server3935 - Offsite Sync and Offsite Restore Functionality Impacted

Minor Resolved View vendor source →

Datto experienced a minor incident on March 2, 2026 affecting Off-Site Synchronization and Off-Site Recovery, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2026, 04:35 PM UTC
Resolved
Mar 06, 2026, 02:31 PM UTC
Duration
3d 21h
Detected by Pingoru
Mar 02, 2026, 04:35 PM UTC

Affected components

Off-Site SynchronizationOff-Site Recovery

Update timeline

  1. investigating Mar 02, 2026, 04:35 PM UTC

    We are aware of a problem where Datto BCDR users associated with Server3935 may experience disruptions affecting offsite synchronization and offsite restore operations. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. identified Mar 02, 2026, 06:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 06, 2026, 02:31 PM UTC

    This incident has been resolved.