Datto incident

Datto Workplace / Datto File Protection - AU5 - Application access and synchronization are unavailable for affected users

Notice Resolved View vendor source →

Datto experienced a notice incident on April 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 06:41 PM UTC
Resolved
Mar 19, 2026, 05:00 AM UTC
Duration
—
Detected by Pingoru
Apr 08, 2026, 06:41 PM UTC

Update timeline

  1. resolved Apr 08, 2026, 06:41 PM UTC

    On March 19, 2026, at approximately 1:00 AM EDT, Datto Workplace and Datto File Protection partners in the AU5 region experienced a brief and transient network disruption that temporarily impacted application access and file synchronization. A resolution was formally established on March 19, 2026, at 11:51 a.m. EDT. We greatly appreciate your understanding and thank you for your partnership.