Datto incident

BCDR - Server4715 US-EAST - Unscheduled Maintenance

Minor Ongoing View vendor source →

Datto is currently experiencing a minor incident affecting Off-Site Synchronization and Off-Site Recovery, which began 14d ago. The vendor's full update timeline is below.

Started
Sep 21, 2026, 05:21 PM UTC
Resolved
Ongoing
Duration
● 13d 15h
Detected by Pingoru
Sep 21, 2026, 05:21 PM UTC

Affected components

Off-Site SynchronizationOff-Site Recovery

Update timeline

  1. identified Sep 21, 2026, 05:21 PM UTC

    We are aware of a problem where Server4715 is undergoing emergency maintenance. The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/