Datto incident

Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels

Datto experienced a major incident on September 14, 2026 affecting Network Manager, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started: Sep 14, 2026, 12:56 PM UTC
Resolved: Sep 14, 2026, 02:03 PM UTC
Duration: 1h 7m
Detected by Pingoru: Sep 14, 2026, 12:56 PM UTC

Affected components

Network Manager

Update timeline

investigating Sep 14, 2026, 12:56 PM UTC

We are aware of a problem where Datto Networking users are currently unable to create Fabric Tunnels through Network Manager. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
resolved Sep 14, 2026, 02:03 PM UTC

This incident has been resolved.