Daktela incident

Partial outage of international calls

Major Resolved

Daktela experienced a major incident on August 27, 2026 affecting Voice Services (International Voice Services), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 07:20 AM UTC
Resolved
Aug 27, 2026, 08:06 AM UTC
Duration
45m
Detected by Pingoru
Aug 27, 2026, 07:20 AM UTC

Affected components

Voice Services (International Voice Services)

Update timeline

  1. investigating Aug 27, 2026, 07:20 AM UTC

    We are currently experiencing an outage of international calls. We are looking for more information.

  2. identified Aug 27, 2026, 07:32 AM UTC

    We have localized the problem at our voice partner routing configuration. We are working on a fix.

  3. monitoring Aug 27, 2026, 07:40 AM UTC

    We implemented a fix and are currently monitoring the result. Inbound calls are working at the moment.

  4. resolved Aug 27, 2026, 08:06 AM UTC

    This incident has been resolved.