Is Daktela down?
Last checked 2m agoNo active incidents. All 27 components operational.
Daktela is operational right now. Last checked 2m ago; the most recent incident resolved 1d ago.
Real-time Daktela status, recent outages, and incident history: pulled directly from Daktela's official status page at status.daktela.com every 5 minutes. Pingoru tracks 27 Daktela services and has captured 6 incidents in the last 90 days (99.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Daktela reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Daktela Cloud-Hosted SolutionCZ Voice ServicesSK Voice servicesUK Voice ServicesPL Voice ServicesHU Voice ServicesRO Voice ServicesAdria Voice ServicesInternational Voice Services
Timeline · 2 updates
- investigating · Nov 02, 2026, 08:22 AM UTC
We are currently experiencing an issue with one of our SIP edge servers, which connects agents' phones and softphones to the Daktela platform. Since 09:22 CET, agent devices connected through the affected server have been losing their connection. Calls in progress on those devices may have been disconnected, and agents may be unable to receive or place calls until their device reconnects. A shorter disruption with the same symptoms also occurred this morning between 08:21 and 08:26 CET. Only part of our customer base is affected. Instances and the web interface remain available, and devices connected through other servers are working normally. Our infrastructure team has identified the affected server and is working to restore service. We will post an update within 30 minutes, or sooner if the situation changes.
- resolved · Nov 02, 2026, 08:50 AM UTC
The issue has been resolved and all affected agent devices have reconnected.
Latest: The issue has been resolved and all affected agent devices have reconnected.
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- HU Voice Services
Timeline · 8 updates
- investigating · Oct 03, 2026, 07:00 AM UTC
We experienced a partial degradation of voice call quality (higher latency of calls).
- investigating · Oct 03, 2026, 07:56 AM UTC
We experienced a partial degradation of voice call quality (higher latency of calls)..
- identified · Oct 03, 2026, 08:07 AM UTC
Provider has confirmed, that their core systems are under attack..
- identified · Oct 03, 2026, 08:19 AM UTC
Provider has confirmed, that their core systems are under attack.
- monitoring · Oct 03, 2026, 08:19 AM UTC
Latency has been restored.
- monitoring · Oct 03, 2026, 08:19 AM UTC
Latency has been restored..
- resolved · Oct 03, 2026, 09:00 AM UTC
This incident has been resolved. Provider has comfirmed resolution of the incident.
- resolved · Oct 03, 2026, 09:00 AM UTC
This incident has been resolved. Provider has comfirmed resolution of the incident..
Latest: This incident has been resolved. Provider has comfirmed resolution of the incident..
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- CZ Voice ServicesSK Voice servicesUK Voice ServicesPL Voice ServicesHU Voice ServicesRO Voice ServicesAdria Voice ServicesInternational Voice Services
Timeline · 6 updates
- investigating · Sep 21, 2026, 08:30 AM UTC
We are currently investigating this incident.
- investigating · Sep 21, 2026, 08:30 AM UTC
We are currently investigating this incident..
- monitoring · Sep 21, 2026, 09:25 AM UTC
We implemented a fix and are currently monitoring the result.
- monitoring · Sep 21, 2026, 09:25 AM UTC
The issue regarding degraded voice infrastructure services was fully resolved as of 11:25 CEST. We are currently investigating the root cause; initial analysis indicates it was likely linked to a major outage experienced by a leading Czech telecommunications provider (O2), which caused a significant surge in call traffic through our network..
- resolved · Sep 21, 2026, 12:01 PM UTC
This incident has been resolved..
- resolved · Sep 21, 2026, 12:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CZ Voice ServicesSK Voice servicesUK Voice ServicesPL Voice ServicesHU Voice ServicesRO Voice ServicesAdria Voice ServicesInternational Voice Services
Timeline · 8 updates
- investigating · Sep 18, 2026, 11:02 AM UTC
We are currently experiencing an outage of voice services. We are looking for more information.
- investigating · Sep 18, 2026, 11:02 AM UTC
We are currently experiencing an outage of voice services. We are looking for more information..
- identified · Sep 18, 2026, 11:05 AM UTC
We are continuing to work on a fix for this incident.
- identified · Sep 18, 2026, 11:05 AM UTC
We are continuing to work on a fix for this incident..
- monitoring · Sep 18, 2026, 11:08 AM UTC
We have fixed the issue and are currently monitoring the results..
- monitoring · Sep 18, 2026, 11:10 AM UTC
We have fixed the issue and are currently monitoring the results.
- resolved · Sep 18, 2026, 11:10 AM UTC
This incident has now been resolved. All voice services are now operational.
- resolved · Sep 18, 2026, 11:10 AM UTC
This incident has now been resolved. All voice services are now operational..
Latest: This incident has now been resolved. All voice services are now operational..
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- Daktela Cloud-Hosted SolutionCZ Voice ServicesCZ SMS ServicesMicrosoft 365Facebook MessengerWhatsAppSK Voice servicesPL SMS ServicesGmailUK Voice Services
Timeline · 6 updates
- investigating · Sep 14, 2026, 11:30 AM UTC
We are currently investigating this incident.
- investigating · Sep 14, 2026, 11:30 AM UTC
We are currently investigating this incident..
- monitoring · Sep 14, 2026, 12:00 PM UTC
At the moment, everything is working fine, we are solving what happens. We implemented a fix and are currently monitoring the result..
- monitoring · Sep 14, 2026, 12:00 PM UTC
At the moment, everything is working fine, we are solving what happens. We implemented a fix and are currently monitoring the result.
- resolved · Sep 14, 2026, 02:49 PM UTC
The incident affecting our services has been resolved. The root cause was a failure of the high-availability (failover) mechanism on a key network device. After identifying the affected device, we restarted it and all voice services returned to normal operation. We continue to monitor the environment..
- resolved · Sep 14, 2026, 02:49 PM UTC
The incident affecting our services has been resolved. The root cause was a failure of the high-availability (failover) mechanism on a key network device. After identifying the affected device, we restarted it and all voice services returned to normal operation. We continue to monitor the environment.
Latest: The incident affecting our services has been resolved. The root cause was a failure of the high-availability (failover) mechanism on a key network device. After identifying the aff…
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See the full Daktela outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Instatus · 27 components checked every 5 minutesThe longest incident in the last year, Partial outage of outbound calls from CZ mobile numbers on April 20, 2026, ran for 27 hours. 37 maintenance windows announced in the same period.
Most affected components, last 12 months
- PL Voice Services7
- HU Voice Services6
- International Voice Services6
- Adria Voice Services5
- CZ Voice Services5
Latest incidents
- Partialy degradation of services
We are currently experiencing an issue with one of our SIP edge servers, which connects agents' phones and softphones to the Daktela platform. Since 09:22 CET…
- We are recording a partial deterioration of voice services from the Hungarian operator
We experienced a partial degradation of voice call quality (higher latency of calls).
- Incident ovlivňující hlasové služby
We are currently investigating this incident.
- Partialy degradation of services ResolvedStarted Nov 02, 2026, 08:22 AM UTC · Resolved Nov 02, 2026, 08:50 AM UTC · 28m
- Started Oct 03, 2026, 07:00 AM UTC · Resolved Oct 03, 2026, 09:00 AM UTC · 1h 59m
- Incident ovlivňující hlasové služby ResolvedStarted Sep 21, 2026, 08:30 AM UTC · Resolved Sep 21, 2026, 12:01 PM UTC · 3h 31m
- Global voice call drop ResolvedStarted Sep 18, 2026, 11:02 AM UTC · Resolved Sep 18, 2026, 11:10 AM UTC · 8m
- Incident affecting all services ResolvedStarted Sep 14, 2026, 11:30 AM UTC · Resolved Sep 14, 2026, 02:49 PM UTC · 3h 19m
- Started Aug 27, 2026, 07:20 AM UTC · Resolved Aug 27, 2026, 08:06 AM UTC · 45m