Resolved after 3 hours 19 minutes, on September 14, 2026.
The incident affecting our services has been resolved. The root cause was a failure of the high-availability (failover) mechanism on a key network device. After identifying the affected device, we restarted it and all voice services returned to normal operation. We continue to monitor the environment..
Update timeline
- investigating Sep 14, 2026, 11:30 AM UTC
We are currently investigating this incident..
- monitoring Sep 14, 2026, 12:00 PM UTC
At the moment, everything is working fine, we are solving what happens. We implemented a fix and are currently monitoring the result..
- resolved Sep 14, 2026, 02:49 PM UTC
The incident affecting our services has been resolved. The root cause was a failure of the high-availability (failover) mechanism on a key network device. After identifying the affected device, we restarted it and all voice services returned to normal operation. We continue to monitor the environment..
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