Daktela incident

Security update – service restart of Daktela Cloud

Resolved after 5 minutes, on October 21, 2026.

identified Oct 21, 2026, 08:02 PM UTC

We have identified a critical security vulnerability affecting components of the Daktela Contact Center platform. As a precaution, we are applying a security fix, which requires a restart of the affected services. During the restart, you may experience a brief service interruption. We are working to keep any impact to a minimum, and we will update this page once the maintenance is complete. Thank you for your understanding..

Started
Oct 21, 2026, 08:02 PM UTC
Resolved
Oct 21, 2026, 08:07 PM UTC
Duration
5m
Detected by Pingoru
Oct 21, 2026, 08:02 PM UTC

Update timeline

  1. identified Oct 21, 2026, 08:02 PM UTC

    We have identified a critical security vulnerability affecting components of the Daktela Contact Center platform. As a precaution, we are applying a security fix, which requires a restart of the affected services. During the restart, you may experience a brief service interruption. We are working to keep any impact to a minimum, and we will update this page once the maintenance is complete. Thank you for your understanding..

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