Daktela incident
Global network drop of the connectivity for Daktela cloud
Resolved after 42 minutes, affecting Daktela cloud solution (Daktela Cloud-Hosted Solution) and Voice Services (CZ Voice Services) and 1 more, on June 23, 2026.
We have successfully rerouted our network via another one of our data centres in Prague. This has restored our services. We are closely monitoring the situation. If you experience any further issues, please contact us on our helpline.
Affected components
Update timeline
- investigating Jun 23, 2026, 08:22 AM UTC
We are currently experiencing an outage of voice services. We are looking for more information.
- investigating Jun 23, 2026, 08:34 AM UTC
We are investigating the connectivity of the Daktela internal network in our data centre. We are liaising with our upstream carrier to identify the root cause of the issue.
- identified Jun 23, 2026, 08:44 AM UTC
The upstream carrier has confirmed an outage at one of our data centres. This is due to a wider issue affecting connectivity in Prague. Our infrastructure technicians are currently exploring the possibility of rerouting traffic to a different data centre in Prague.
- monitoring Jun 23, 2026, 09:00 AM UTC
We have successfully rerouted our network via another one of our data centres in Prague. This has restored our services. We are closely monitoring the situation. If you experience any further issues, please contact us on our helpline.
- resolved Jun 23, 2026, 09:05 AM UTC
This incident has been resolved.
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