Daktela incident

We are recording a partial deterioration of voice services from the Polish operator

Notice Resolved

Daktela experienced a notice incident on June 22, 2026 affecting Voice Services (PL Voice Services), lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 12:50 PM UTC
Resolved
Jun 22, 2026, 02:10 PM UTC
Duration
1h 20m
Detected by Pingoru
Jun 22, 2026, 12:50 PM UTC

Affected components

Voice Services (PL Voice Services)

Update timeline

  1. investigating Jun 22, 2026, 12:50 PM UTC

    We are recording a deterioration of voice services from the Polish operator

  2. investigating Jun 22, 2026, 01:01 PM UTC

    We experienced a degradation of voice call quality. Based on the identification of the problem, it occurs in the local ISP Poland peering (Orange Polska / Hurricane Electric, Warsaw).

  3. monitoring Jun 22, 2026, 02:01 PM UTC

    Based on our capabilities, we rerouted the network traffic for the upstream carrier via Quantcom to avoid the identified ISP issue on the path to them. Voice calls have been restored.

  4. resolved Jun 22, 2026, 02:10 PM UTC

    The incident has been resolved. Voice call quality has been fully restored following the traffic reroute to Quantcom.