Daktela incident
We are recording a partial deterioration of voice services from the Polish operator
Resolved after 1 hour 20 minutes, affecting Voice Services (PL Voice Services), on June 22, 2026.
The incident has been resolved. Voice call quality has been fully restored following the traffic reroute to Quantcom.
Affected components
Update timeline
- investigating Jun 22, 2026, 12:50 PM UTC
We are recording a deterioration of voice services from the Polish operator
- investigating Jun 22, 2026, 01:01 PM UTC
We experienced a degradation of voice call quality. Based on the identification of the problem, it occurs in the local ISP Poland peering (Orange Polska / Hurricane Electric, Warsaw).
- monitoring Jun 22, 2026, 02:01 PM UTC
Based on our capabilities, we rerouted the network traffic for the upstream carrier via Quantcom to avoid the identified ISP issue on the path to them. Voice calls have been restored.
- resolved Jun 22, 2026, 02:10 PM UTC
The incident has been resolved. Voice call quality has been fully restored following the traffic reroute to Quantcom.
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