Currencycloud incident

Potential delays to funding

Resolved after 1 hour 14 minutes, affecting Payments, on November 5, 2026.

resolved Nov 05, 2026, 03:53 PM UTC

We experienced a service issue earlier today which may have caused delays to some funding activity. The issue has now been fully resolved and services are operating normally. Processing has recovered, and no further impact is expected. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.

Started
Nov 05, 2026, 02:39 PM UTC
Resolved
Nov 05, 2026, 03:53 PM UTC
Duration
1h 14m
Detected by Pingoru
Nov 05, 2026, 02:39 PM UTC

Affected components

Payments

Update timeline

  1. monitoring Nov 05, 2026, 02:39 PM UTC

    We experienced a service issue earlier today which may have caused delays to some funding activity. The underlying issue has been addressed and services are operating normally; however, some transactions initiated during the affected period may take additional time to process. We are continuing to monitor processing and apologise for any inconvenience caused.

  2. resolved Nov 05, 2026, 03:53 PM UTC

    We experienced a service issue earlier today which may have caused delays to some funding activity. The issue has now been fully resolved and services are operating normally. Processing has recovered, and no further impact is expected. We apologise for any inconvenience caused and thank you for your patience while we worked to resolve the issue.

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