Ongoing since 02:57 PM UTC, affecting Payments.
We are currently investigating an issue affecting some USD collections, which may result in delays for some customers. We are actively investigating with our provider and working to restore normal processing as quickly as possible. We are monitoring closely and will provide further updates as soon as more information is available. No client action is required at this time. Thank you for your patience, and we apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Nov 04, 2026, 02:57 PM UTC
We are currently investigating an issue affecting some USD collections, which may result in delays for some customers. We are actively investigating with our provider and working to restore normal processing as quickly as possible. We are monitoring closely and will provide further updates as soon as more information is available. No client action is required at this time. Thank you for your patience, and we apologise for any inconvenience caused.
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