Culture Amp incident

Issue with Goals-based questions appearing in Performance reviews

Resolved after 1 hour 22 minutes, affecting Incident: Performance - Review-Cycles-Submission (AU) (Review Cycles - Submission (AU)) and Incident: Performance - Review-Cycles-Submission (US) (Review Cycles - Submission (US)) and 1 more, on August 18, 2026.

resolved Aug 18, 2026, 06:44 AM UTC

The issue with Goals-based questions unexpectedly appearing in Performance reviews has been resolved. The following will now be working as expected: Users in all data centers will no longer see unexpected questions when completing Performance reviews. New Performance...

Started
Aug 18, 2026, 05:21 AM UTC
Resolved
Aug 18, 2026, 06:44 AM UTC
Duration
1h 22m
Detected by Pingoru
Aug 18, 2026, 05:21 AM UTC

Affected components

Incident: Performance - Review-Cycles-Submission (AU) (Review Cycles - Submission (AU))Incident: Performance - Review-Cycles-Submission (US) (Review Cycles - Submission (US))Incident: Performance - Review-Cycles-Calibrations (EU) (Review Cycles - Calibrations (EU))Incident: Performance - Review-Cycles-Calibrations (AU) (Review Cycles - Calibrations (AU))Incident: Performance - Review-Cycles-Submission (EU) (Review Cycles - Submission (EU))Incident: Performance - Review-Cycles-Calibrations (US) (Review Cycles - Calibrations (US))

Update timeline

  1. identified Aug 18, 2026, 05:21 AM UTC

    We are currently investigating an issue with users seeing unexpected Goals-based questions while completing Performance reviews. This may impact Performance customers in all data centers Impacted users will experience unexpected questions related to individual Goals while completing...

  2. resolved Aug 18, 2026, 06:44 AM UTC

    The issue with Goals-based questions unexpectedly appearing in Performance reviews has been resolved. The following will now be working as expected: Users in all data centers will no longer see unexpected questions when completing Performance reviews. New Performance...

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