Resolved after 3 hours 27 minutes, affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)), on October 20, 2026.
The issue with missing Engagement survey comments has been resolved. The following will now work as expected: All users in the EU data center will see their survey comment reports. We thank you for your patience as we resolved this issue. If you have...
Affected components
Update timeline
- identified Oct 20, 2026, 02:00 PM UTC
We are currently investigating an issue with Engagement survey comments not displaying on the Comments report. However, all submitted comment data is still safely recorded in Culture Amp. This may impact partial admins and users in the EU data center. Impacted users will experience no...
- investigating Oct 20, 2026, 04:23 PM UTC
We are currently investigating an issue with live Engagement survey comments not displaying in the EU database At this time, you may experience errors, delays, or trouble accessing the following: This may impact partial admins and users in the EU data center. ...
- resolved Oct 20, 2026, 05:27 PM UTC
The issue with missing Engagement survey comments has been resolved. The following will now work as expected: All users in the EU data center will see their survey comment reports. We thank you for your patience as we resolved this issue. If you have...
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