Culture Amp incident

Issue with Google Sign-in

Resolved after 1 hour 28 minutes, affecting Incident: Authentication - Google-Sign-in (US) (Google Sign in (US)), on October 15, 2026.

resolved Oct 15, 2026, 04:54 AM UTC

The issue with Google Sign-in in the US data centre has been resolved. Logging in through the Google Sign-in method.will now be working as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://...

Started
Oct 15, 2026, 03:26 AM UTC
Resolved
Oct 15, 2026, 04:54 AM UTC
Duration
1h 28m
Detected by Pingoru
Oct 15, 2026, 03:26 AM UTC

Affected components

Incident: Authentication - Google-Sign-in (US) (Google Sign in (US))

Update timeline

  1. identified Oct 15, 2026, 03:26 AM UTC

    We have detected an issue with Google Sign-in. At this time, users in our US data centre may experience issues logging in through the Google Sign-in method. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as soon...

  2. investigating Oct 15, 2026, 03:37 AM UTC

    We are currently investigating an issue with Google Sign-in in the US data centre. At this time, you may experience a "Request is invalid" error message when signing in via Google Sign-in. We are working to bring things back to normal as soon as possible. We will continue to provide...

  3. investigating Oct 15, 2026, 03:58 AM UTC

    Our Engineering team has released a fix for the issue with Google Sign-in in the US data centre, and we are currently MONITORING the resolution. Whilst the fix is being implemented, you may experience a "Request is invalid" error message when signing in via Google Sign-in</...

  4. resolved Oct 15, 2026, 04:54 AM UTC

    The issue with Google Sign-in in the US data centre has been resolved. Logging in through the Google Sign-in method.will now be working as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://...

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