Culture Amp incident

Issue with Home page navigation / login redirect

Resolved after 1 hour 52 minutes, affecting Incident: Authentication - Saml / Single Sign-on (EU) (SAML / Single Sign-On (EU)) and Incident: Authentication - Saml / Single Sign-on (US) (SAML / Single Sign-On (US)) and 1 more, on August 6, 2026.

resolved Aug 06, 2026, 10:52 AM UTC

The issue with users being redirected to a 404 error page when accessing Culture Amp via their Home app link has been resolved. Users in all data centres will now be able to log in via original saved/bookmarked Culture Amp links. We thank you for your patience as we resolved this...

Started
Aug 06, 2026, 09:00 AM UTC
Resolved
Aug 06, 2026, 10:52 AM UTC
Duration
1h 52m
Detected by Pingoru
Aug 06, 2026, 09:00 AM UTC

Affected components

Incident: Authentication - Saml / Single Sign-on (EU) (SAML / Single Sign-On (EU))Incident: Authentication - Saml / Single Sign-on (US) (SAML / Single Sign-On (US))Incident: Authentication - Saml / Single Sign-on (AU) (SAML / Single Sign-On (AU))

Update timeline

  1. identified Aug 06, 2026, 09:00 AM UTC

    We are currently investigating an issue with users being redirected to a 404 error page when accessing Culture Amp via their Home app link This may impact Admins/users in all data centers Impacted users will experience This page could not be found" 404 immediately on...

  2. resolved Aug 06, 2026, 10:52 AM UTC

    The issue with users being redirected to a 404 error page when accessing Culture Amp via their Home app link has been resolved. Users in all data centres will now be able to log in via original saved/bookmarked Culture Amp links. We thank you for your patience as we resolved this...

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