Resolved after 34 minutes, affecting Incident: Settings - Admin-Settings (US) (Admin Settings (US)), on August 4, 2026.
The issue with the Roles and Permission Assignments has been resolved. The following will now be working as expected We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support.cultureamp.com/en/...
Affected components
Update timeline
- identified Aug 04, 2026, 03:28 AM UTC
We have detected an issue with the Roles and Permission Assignments in US Data centre. That will impact Admins not being able to have their assigned role. Impacted users will experience an error saying "We couldn't load user roles and permissions". Engineers have been informed of the...
- resolved Aug 04, 2026, 04:02 AM UTC
The issue with the Roles and Permission Assignments has been resolved. The following will now be working as expected We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support.cultureamp.com/en/...
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