Culture Amp incident

Issue with Support Inbox receiving messages

Resolved after 4 hours 31 minutes, on August 3, 2026.

resolved Aug 03, 2026, 07:22 PM UTC

A fix has been implemented to resolve the issue with our Support Inbox receiving messages, and everything is now functioning as expected. If you'd like to stay updated on our progress, click 'Send Me Updates' at the bottom of this message. Click 'Subscribe to Updates' at the top of the...

Started
Aug 03, 2026, 02:50 PM UTC
Resolved
Aug 03, 2026, 07:22 PM UTC
Duration
4h 31m
Detected by Pingoru
Aug 03, 2026, 02:50 PM UTC

Update timeline

  1. identified Aug 03, 2026, 02:50 PM UTC

    We have detected an issue with our Support Inbox receiving messages. This is currently under investigation, and further updates will follow. If you'd like to stay updated on our progress, click 'Send Me Updates' at the bottom of this message. Click 'Subscribe to Updates' at the top...

  2. investigating Aug 03, 2026, 06:02 PM UTC

    A fix has been implemented to resolve the issue with our Support Inbox receiving messages, and everything is now functioning as expected. The team will continue monitoring closely over the next few hours to ensure the resolution holds. If you'd like to stay updated on our progress, click '...

  3. resolved Aug 03, 2026, 07:22 PM UTC

    A fix has been implemented to resolve the issue with our Support Inbox receiving messages, and everything is now functioning as expected. If you'd like to stay updated on our progress, click 'Send Me Updates' at the bottom of this message. Click 'Subscribe to Updates' at the top of the...

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