Resolved after 2 hours 58 minutes, affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)) and Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US)) and 1 more, on July 27, 2026.
The issue with accessing and creating surveys has been resolved. The following will now be working as expected for users in all data centres: Navigating to the surveys page Creating surveys We thank you for your patience as we resolved this issue. If...
Affected components
Update timeline
- identified Jul 27, 2026, 07:04 AM UTC
We are currently investigating an issue with users receiving 403 errors when navigating to surveys. This may impact users with Survey Admin permissions in all data centers. Impacted users will experience error pages and 403 errors when opening surveys, or navigating to All...
- investigating Jul 27, 2026, 08:04 AM UTC
We are currently investigating an issue with users receiving 403 errors when navigating to surveys. This may impact users with Survey Admin permissions and Survey creators in all data centers. Impacted users will experience error pages and 403 errors when opening surveys,...
- investigating Jul 27, 2026, 09:08 AM UTC
We are currently investigating an issue with users receiving 403 errors when navigating to surveys. This may impact users with Survey Admin permissions (specific survey) and Survey creators in all data centers. Impacted users will experience error pages and 403 errors when...
- resolved Jul 27, 2026, 10:02 AM UTC
The issue with accessing and creating surveys has been resolved. The following will now be working as expected for users in all data centres: Navigating to the surveys page Creating surveys We thank you for your patience as we resolved this issue. If...
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