Resolved after 2 hours 3 minutes, affecting Incident: Authentication - Email / Password (US) (Email / Password (US)) and Incident: Authentication - Saml / Single Sign-on (EU) (SAML / Single Sign-On (EU)) and 1 more, on July 26, 2026.
The issue with intermittent errors being returned when logging in to the platform has been resolved. All users across all data centres will be able to log in as expected through Email/Password, Google and SSO methods as expected, without encountering any intermittent errors. We...
Affected components
Update timeline
- investigating Jul 26, 2026, 09:01 PM UTC
We are currently investigating an issue with intermittent errors being returned when logging in to the platform. At this time, you may experience errors, delays, or trouble accessing the platform when attempting to sign in using eith Email/Password, Gooole or SSO methods. We are...
- investigating Jul 26, 2026, 10:01 PM UTC
Our Engineering team is continuing to work to resolve some intermittent errors being returned when logging in to the platform. This issue is now resolved for all users in the AU and EU data centres, however some users in the US data centre may experience an intermittent error at the time...
- resolved Jul 26, 2026, 11:05 PM UTC
The issue with intermittent errors being returned when logging in to the platform has been resolved. All users across all data centres will be able to log in as expected through Email/Password, Google and SSO methods as expected, without encountering any intermittent errors. We...
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