Ongoing since 01:23 AM UTC, affecting Incident: Settings - Data-Integrations (EU) (Data Integrations (EU)) and Incident: Settings - Data-Integrations (US) (Data Integrations (US)) and 1 more.
Our Engineers have finalised testing the implementation of the new BambooHR API endpoint and are now actively rolling out a fix for this issue. We’re releasing it in stages over the coming days to make sure there are no unexpected issues. We’ll share an update once the rollout is complete, or...
Affected components
Update timeline
- identified Jul 22, 2026, 01:23 AM UTC
We are currently investigating an issue with new BambooHR integrations failing to connect This may impact admins configuring new BambooHR integrations, or connecting newly-created reports to existing integrations Impacted users will experience errors when trying to connect a...
- investigating Jul 22, 2026, 03:12 AM UTC
We are currently investigating an issue with new BambooHR HRIS integrations failing to connect. At this time, Account and Employee Data Administrators may experience errors or trouble completing the following: Adding and saving a new BambooHR integration. Updating an...
- investigating Jul 22, 2026, 07:18 AM UTC
We are continuing to investigate an issue with new BambooHR HRIS integrations failing to connect. At this time, Account and Employee Data Administrators may experience errors or trouble completing the following: Adding and saving a new BambooHR integration. ...
- investigating Jul 23, 2026, 06:31 AM UTC
We are continuing to investigate an issue with new BambooHR HRIS integrations failing to connect. At this time, Account and Employee Data Administrators may experience errors or trouble completing the following: Adding and saving a new BambooHR integration. Updating...
- investigating Jul 24, 2026, 07:03 AM UTC
We are continuing to investigate an issue with new BambooHR HRIS integrations failing to connect. At this time, Account and Employee Data Administrators may experience errors or trouble completing the following: Adding and saving a new BambooHR integration. Updating...
- investigating Jul 28, 2026, 06:20 AM UTC
We are continuing to investigate an issue with new BambooHR HRIS integrations failing to connect. At this time, Account and Employee Data Administrators may experience errors or trouble completing the following: Adding and saving a new BambooHR integration. Updating...
- investigating Jul 29, 2026, 01:42 AM UTC
Due to unexpected API endpoint and report updates, new BambooHR integrations and reports cannot be connected at this time. Existing BambooHR interations are not impacted. If you're setting up a BambooHR integration for the first time, or reconnecting a current integration with a...
- investigating Sep 08, 2026, 11:31 PM UTC
We are continuing to actively work on a broad release of the new BambooHR API endpoint to resolve this issue. Our engineers are running targeted testing of the fix in partnership with BambooHR, alongside extensive customer testing that is currently underway. Once that testing is complete, we will...
- investigating Sep 18, 2026, 06:55 AM UTC
Our Engineers are actively working towards a fix for this issue. Targeted testing of the new BambooHR API endpoint is continuing, and we currently expect that testing to conclude over approximately the next two weeks. We will share more on next steps once we have those results. At this...
- investigating Oct 19, 2026, 03:01 AM UTC
Our Engineers have finalised testing the implementation of the new BambooHR API endpoint and are now actively rolling out a fix for this issue. We’re releasing it in stages over the coming days to make sure there are no unexpected issues. We’ll share an update once the rollout is complete, or...
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