Culture Amp incident
Issue with Heatmaps not displaying colours in Engagement survey reporting
Resolved after 37 minutes, affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)) and Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US)) and 1 more, on July 15, 2026.
The issue with Heatmap colours has been resolved. Survey report viewers will now see colours displayed in heatmaps as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support.cultureamp.com/en/...
Affected components
Update timeline
- identified Jul 15, 2026, 01:37 AM UTC
We have detected an issue with with heatmap visualisations in Engagement survey reporting across all data centers. Heatmaps are loading, but colours are not rendering correctly. This may impact Admins and managers across all data centers who are viewing heatmaps in Engagement survey...
- resolved Jul 15, 2026, 02:15 AM UTC
The issue with Heatmap colours has been resolved. Survey report viewers will now see colours displayed in heatmaps as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support.cultureamp.com/en/...
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