Culture Amp incident

Delays in user updates flowing through to some modules in Performance - US data centre

Culture Amp experienced a minor incident on December 15, 2025 affecting Incident: Settings - Admin Settings (US) (Admin Settings (US)) and Incident: Feedback - Anytime Feedback + Manager Requested Feedback (US) (Anytime Feedback + Manager Requested Feedback (US)), lasting 24m. The incident has been resolved; the full update timeline is below.

Started: Dec 15, 2025, 12:23 AM UTC
Resolved: Dec 15, 2025, 12:48 AM UTC
Duration: 24m
Detected by Pingoru: Dec 15, 2025, 12:23 AM UTC

Affected components

Incident: Settings - Admin Settings (US) (Admin Settings (US))Incident: Feedback - Anytime Feedback + Manager Requested Feedback (US) (Anytime Feedback + Manager Requested Feedback (US))

Update timeline

investigating Dec 15, 2025, 12:23 AM UTC

We are currently investigating an issue where there are delays in user updates flowing through to some modules in Performance. At this time, you may experience the following: Demographic additions or changes (eg. to Departments) not appearing in the Anytime Feedback module....
resolved Dec 15, 2025, 12:48 AM UTC

The issue with delays in user updates flowing through to some modules in Performance has been resolved. The following will now be working as expected: Demographic additions or changes (eg. to Departments) appearing in the Anytime Feedback module. Adding...