Culture Amp incident

Delays in user updates flowing through to some modules in Performance - US data centre

Resolved after 24 minutes, affecting Incident: Settings - Admin-Settings (US) (Admin Settings (US)) and Incident: Feedback - Anytime Feedback + Manager Requested Feedback (US) (Anytime Feedback (US)), on December 15, 2025.

resolved Dec 15, 2025, 12:48 AM UTC

The issue with delays in user updates flowing through to some modules in Performance has been resolved. The following will now be working as expected: Demographic additions or changes (eg. to Departments) appearing in the Anytime Feedback module. Adding...

Started
Dec 15, 2025, 12:23 AM UTC
Resolved
Dec 15, 2025, 12:48 AM UTC
Duration
24m
Detected by Pingoru
Dec 15, 2025, 12:23 AM UTC

Affected components

Incident: Settings - Admin-Settings (US) (Admin Settings (US))Incident: Feedback - Anytime Feedback + Manager Requested Feedback (US) (Anytime Feedback (US))

Update timeline

  1. investigating Dec 15, 2025, 12:23 AM UTC

    We are currently investigating an issue where there are delays in user updates flowing through to some modules in Performance. At this time, you may experience the following: Demographic additions or changes (eg. to Departments) not appearing in the Anytime Feedback module....

  2. resolved Dec 15, 2025, 12:48 AM UTC

    The issue with delays in user updates flowing through to some modules in Performance has been resolved. The following will now be working as expected: Demographic additions or changes (eg. to Departments) appearing in the Anytime Feedback module. Adding...

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