Culture Amp incident

Issue with profile photos in the AU data centre

Minor Resolved View vendor source →

Culture Amp experienced a minor incident on December 11, 2025 affecting Incident: Home - Home Page (AU) (Home Page (AU)), lasting 23h 48m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 05:13 AM UTC
Resolved
Dec 12, 2025, 05:01 AM UTC
Duration
23h 48m
Detected by Pingoru
Dec 11, 2025, 05:13 AM UTC

Affected components

Incident: Home - Home Page (AU) (Home Page (AU))

Update timeline

  1. investigating Dec 11, 2025, 05:13 AM UTC

    We are currently investigating an issue with uploaded profile photos in the AU data centre. At this time, users in the AU data centre may experience that profile photos uploaded are not reflecting throughout the platform, for example the top right of the Culture Amp home page. We...

  2. investigating Dec 11, 2025, 02:48 PM UTC

    We are currently investigating an issue with uploaded profile photos in the AU data centre. At this time, users in the AU data centre may experience that profile photos uploaded are not reflecting throughout the platform, for example the top right of the Culture Amp home page. We...

  3. investigating Dec 12, 2025, 12:00 AM UTC

    We are currently still investigating an issue with uploaded profile photos in the AU data centre. At this time, users in the AU data centre may experience that profile photos uploaded are not reflecting throughout the platform, for example the top right of the Culture Amp home page. ...

  4. resolved Dec 12, 2025, 05:01 AM UTC

    The issue with profile photos in the AU data centre has been resolved. The following will now be working as expected: the user profile photos uploaded are now reflecting throughout the platform, for example the top right of the Culture Amp home page. We thank...