Culture Amp incident

Issue with profile photos in the AU data centre

Culture Amp experienced a minor incident on December 11, 2025 affecting Incident: Home - Home Page (AU) (Home Page (AU)), lasting 23h 48m. The incident has been resolved; the full update timeline is below.

Started: Dec 11, 2025, 05:13 AM UTC
Resolved: Dec 12, 2025, 05:01 AM UTC
Duration: 23h 48m
Detected by Pingoru: Dec 11, 2025, 05:13 AM UTC

Affected components

Incident: Home - Home Page (AU) (Home Page (AU))

Update timeline

investigating Dec 11, 2025, 05:13 AM UTC

We are currently investigating an issue with uploaded profile photos in the AU data centre. At this time, users in the AU data centre may experience that profile photos uploaded are not reflecting throughout the platform, for example the top right of the Culture Amp home page. We...
investigating Dec 11, 2025, 02:48 PM UTC

We are currently investigating an issue with uploaded profile photos in the AU data centre. At this time, users in the AU data centre may experience that profile photos uploaded are not reflecting throughout the platform, for example the top right of the Culture Amp home page. We...
investigating Dec 12, 2025, 12:00 AM UTC

We are currently still investigating an issue with uploaded profile photos in the AU data centre. At this time, users in the AU data centre may experience that profile photos uploaded are not reflecting throughout the platform, for example the top right of the Culture Amp home page. ...
resolved Dec 12, 2025, 05:01 AM UTC

The issue with profile photos in the AU data centre has been resolved. The following will now be working as expected: the user profile photos uploaded are now reflecting throughout the platform, for example the top right of the Culture Amp home page. We thank...