Culture Amp incident

Issue with Heatmap Comparisons Feature being unavailable for EU and AU customers

Minor Resolved View vendor source →

Culture Amp experienced a minor incident on November 27, 2025 affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)) and Incident: Engagement - Surveys - Reporting + Sharing (AU) (Surveys - Reporting + Sharing (AU)), lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 11:06 AM UTC
Resolved
Nov 27, 2025, 11:06 AM UTC
Duration
—
Detected by Pingoru
Nov 27, 2025, 11:06 AM UTC

Affected components

Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU))Incident: Engagement - Surveys - Reporting + Sharing (AU) (Surveys - Reporting + Sharing (AU))

Update timeline

  1. resolved Nov 27, 2025, 11:06 AM UTC

    The issue with the heatmap comparisons feature not displaying in survey reports has been resolved. The following will now be working as expected: account and survey admins for EU and AU accounts will now be able to see and interact with the feature ...