Culture Amp incident

Issue accessing direct survey link during AU data centre maintenance period

Resolved on November 9, 2025, affecting Incident: Engagement - Surveys - Submission (AU) (Surveys - Submission (AU)).

resolved Nov 09, 2025, 09:24 PM UTC

It has been identified that during the scheduled maintenance period for Sign-in & Authentication in the AU data centre, some participants were unable to access live surveys via direct notification link. This issue with...

Started
Nov 09, 2025, 09:24 PM UTC
Resolved
Nov 09, 2025, 09:24 PM UTC
Duration
–
Detected by Pingoru
Nov 09, 2025, 09:24 PM UTC

Affected components

Incident: Engagement - Surveys - Submission (AU) (Surveys - Submission (AU))

Update timeline

  1. resolved Nov 09, 2025, 09:24 PM UTC

    It has been identified that during the scheduled maintenance period for Sign-in & Authentication in the AU data centre, some participants were unable to access live surveys via direct notification link. This issue with...

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