Culture Amp incident
Issue with renaming or deleting Chat History in Coach
Resolved after 41 minutes, on November 5, 2025.
The issue with our Coach feature has been resolved. After navigating to 'Coach' at the top navigation menu, you will now be able to rename and delete past chat sessions within the Chat History list without encountering an error message. We thank you for your patience as we resolved...
Update timeline
- investigating Nov 05, 2025, 05:01 AM UTC
We are currently investigating an issue with our Coach feature. At this time, you may encounter a 500 error when attempting to to rename or delete previous sessions/chats in Coach. New chats with Coach can still be created successfully via the 'New chat' button. We are...
- investigating Nov 05, 2025, 05:25 AM UTC
We are continuing to work on the issue identified when renaming or deleting items in the Chat History of Coach. At this time, you may encounter a 500 error when attempting to rename or delete previous sessions/chats in Coach (accessed via the top navigation menu). In the meantime, new...
- resolved Nov 05, 2025, 05:42 AM UTC
The issue with our Coach feature has been resolved. After navigating to 'Coach' at the top navigation menu, you will now be able to rename and delete past chat sessions within the Chat History list without encountering an error message. We thank you for your patience as we resolved...
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