Resolved after 2 hours 10 minutes, affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)) and Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US)) and 1 more, on February 26, 2026.
The issue with Comments exports in Engagement Surveys has now been resolved. The following will now be working as expected: admins and report viewers will not have any errors when exporting the comments to CSV and XLSX in Engagement Surveys. We thank you for...
Affected components
Update timeline
- identified Feb 26, 2026, 04:19 AM UTC
We have detected an issue with the export of Comments to CSV and XLSX in Engagement Surveys. At this time, you may experience a red 'Error with export' banner appearing on the page after attempting to export to CSV or XLSX from the Comments tab of a survey report. Engineers have...
- investigating Feb 26, 2026, 04:34 AM UTC
We are currently investigating an issue with the export of Comments to CSV and XLSX in Engagement Surveys. At this time, administrators and report viewers may experience a red 'Error with export' banner appearing on the page after attempting to export to CSV or XLSX from the Comments tab...
- investigating Feb 26, 2026, 05:32 AM UTC
We are currently investigating an issue with the export of Comments to CSV and XLSX in Engagement Surveys. At this time, administrators and report viewers may experience a red 'Error with export' banner appearing on the page after attempting to export to CSV or XLSX from the Comments tab...
- resolved Feb 26, 2026, 06:30 AM UTC
The issue with Comments exports in Engagement Surveys has now been resolved. The following will now be working as expected: admins and report viewers will not have any errors when exporting the comments to CSV and XLSX in Engagement Surveys. We thank you for...
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