Culture Amp incident

Issue with Viewing the Employees data

Resolved after 51 minutes, affecting Incident: Settings - User-Imports (EU) (User Imports (EU)) and Incident: Settings - User-Imports (AU) (User Imports (AU)), on February 23, 2026.

resolved Feb 23, 2026, 05:05 AM UTC

The Issue with Viewing the Employees data on AU and EU data centres has been resolved. The following will now be working as expected where the user imports are functioning normally, and Employee Data tabs will display the data and respond as expected. We thank you for your patience...

Started
Feb 23, 2026, 04:13 AM UTC
Resolved
Feb 23, 2026, 05:05 AM UTC
Duration
51m
Detected by Pingoru
Feb 23, 2026, 04:13 AM UTC

Affected components

Incident: Settings - User-Imports (EU) (User Imports (EU))Incident: Settings - User-Imports (AU) (User Imports (AU))

Update timeline

  1. identified Feb 23, 2026, 04:13 AM UTC

    We have detected an issue with Viewing the Employees data. Impacted users may experience delays in having their users imported, as well as not being able to import at this time on the EU and AU data centres. All the other tabs will appear blank under the Employee data. ...

  2. resolved Feb 23, 2026, 05:05 AM UTC

    The Issue with Viewing the Employees data on AU and EU data centres has been resolved. The following will now be working as expected where the user imports are functioning normally, and Employee Data tabs will display the data and respond as expected. We thank you for your patience...

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