Resolved after 56 minutes, affecting Incident: Settings - User-Imports (EU) (User Imports (EU)) and Incident: Settings - User-Imports (US) (User Imports (US)) and 1 more, on February 18, 2026.
The issue with scrolling the manual file import page has been resolved. The following will now be working as expected: Scrolling the manual file import page Accessing the file upload button Importing employee data file We thank you for your...
Affected components
Update timeline
- identified Feb 18, 2026, 09:29 AM UTC
We have detected an issue with the manual file import page. Chrome users may see a broken scrollbar. Firefox users may see unresponsiveness or imports getting stuck at the validation step. This may impact Admins attempting a manual file import in all data centres. Impacted...
- investigating Feb 18, 2026, 09:52 AM UTC
We are currently investigating an issue with manual file imports At this time, you may experience errors, delays, or trouble accessing the following: Scrolling the manual file import page after selecting the import method (full/partial) Unresponsive buttons ...
- resolved Feb 18, 2026, 10:26 AM UTC
The issue with scrolling the manual file import page has been resolved. The following will now be working as expected: Scrolling the manual file import page Accessing the file upload button Importing employee data file We thank you for your...
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