Culture Amp incident
Issue with delays when processing manual file imports (US data center)
Affected components
Incident: Settings - User Imports (US) (User Imports (US))
Update timeline
- investigating Feb 16, 2026, 02:08 PM UTC
We are currently investigating an issue with delayed/stuck manual file imports. At this time, you may experience delays when processing a manual file import. This may impact Account adminstrators and Employee Data administrators in the US data center. Impacted users...
- resolved Feb 16, 2026, 03:39 PM UTC
The issue with delayed/stuck manual file imports has been resolved. The following will now be working as expected: Users in the US Data Center will be able to import manual files. We thank you for your patience as we resolved this issue. If you have any...
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