Culture Amp incident

Delays in Performance Ratings reflecting in Engagement Survey reporting (EUDC)

Culture Amp experienced a minor incident on February 16, 2026 affecting Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU)), lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started: Feb 16, 2026, 03:41 AM UTC
Resolved: Feb 16, 2026, 04:43 AM UTC
Duration: 1h 2m
Detected by Pingoru: Feb 16, 2026, 03:41 AM UTC

Affected components

Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU))

Update timeline

investigating Feb 16, 2026, 03:41 AM UTC

We are currently investigating an issue with the Performance Ratings in Engagement reports feature in the EU data centre. At this time, impacted admins and report viewers will...
resolved Feb 16, 2026, 04:43 AM UTC

The issue with issue with the Performance Ratings in Engagement reports feature in the EU data centre has been resolved. Reporting will now be working as expected. We...