Culture Amp incident
Delays in Engagement Survey reporting numbers updating
Culture Amp experienced a major incident on February 13, 2026 affecting Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US)), lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 13, 2026, 02:57 AM UTC
We are actively investigating an issue with Engagement Survey reporting in the US data centre. At this time, there may be delays in reporting numbers such as participation and question/factor-level scores updating to reflect the most up-to-date submission data. Engineers have...
- resolved Feb 13, 2026, 03:56 AM UTC
The issue with Engagement Survey reporting in the US data centre has been resolved. Engagement Survey reporting numbers such as participation and question/factor-level scores will now be updating as expected in real-time to reflect the most up-to-date submission data. We thank you...