Culture Amp incident

Delays in Engagement Survey reporting numbers updating

Major Resolved View vendor source →
Started
Feb 13, 2026, 02:57 AM UTC
Resolved
Feb 13, 2026, 03:56 AM UTC
Duration
59m
Detected by Pingoru
Feb 13, 2026, 02:57 AM UTC

Affected components

Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US))

Update timeline

  1. investigating Feb 13, 2026, 02:57 AM UTC

    We are actively investigating an issue with Engagement Survey reporting in the US data centre. At this time, there may be delays in reporting numbers such as participation and question/factor-level scores updating to reflect the most up-to-date submission data. Engineers have...

  2. resolved Feb 13, 2026, 03:56 AM UTC

    The issue with Engagement Survey reporting in the US data centre has been resolved. Engagement Survey reporting numbers such as participation and question/factor-level scores will now be updating as expected in real-time to reflect the most up-to-date submission data. We thank you...

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