Resolved after 3 hours 54 minutes, affecting Incident: Authentication - Email / Password (US) (Email / Password (US)), on February 8, 2026.
The issue with signing in to Culture Amp (US) has been resolved. The following will now be working as expected: All affected user profiles, including those created within the past two weeks, should now be able to log in via the default id.cultureamp.com URL as expected. <...
Affected components
Update timeline
- investigating Feb 08, 2026, 09:52 PM UTC
We are currently investigating an issue with logging into Culture Amp At this time, you may experience errors, delays, or trouble accessing the Cultue Amp platform: All users in the US Data Center cannot log in via id.cultureamp.com...
- investigating Feb 08, 2026, 10:34 PM UTC
A fix has now been released for the issue where users in our US data centre were unable to log in via the default id.cultureamp.com sign-in URL, and the vast majority of Culture Amp users will now be able to log in successfully through either this link or through their own unique subdomain URL (...
- resolved Feb 09, 2026, 01:46 AM UTC
The issue with signing in to Culture Amp (US) has been resolved. The following will now be working as expected: All affected user profiles, including those created within the past two weeks, should now be able to log in via the default id.cultureamp.com URL as expected. <...
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