Culture Amp incident

Issue with Tasks loading on the Home Page

Resolved after 24 minutes, affecting Incident: Home - Home (EU) (Home Page (EU)) and Incident: Home - Home Page (US) (Home Page (US)) and 1 more, on January 16, 2026.

resolved Jan 16, 2026, 05:01 AM UTC

The issue with Tasks loading for users on their Culture Amp Home Page has been resolved. All users will now see any relevant open Tasks when viewing the Home Page in the platform as expected, instead of a 'We can't load your open tasks right now' error message. We thank you for your...

Started
Jan 16, 2026, 04:37 AM UTC
Resolved
Jan 16, 2026, 05:01 AM UTC
Duration
24m
Detected by Pingoru
Jan 16, 2026, 04:37 AM UTC

Affected components

Incident: Home - Home (EU) (Home Page (EU))Incident: Home - Home Page (US) (Home Page (US))Incident: Home - Home Page (AU) (Home Page (AU))

Update timeline

  1. identified Jan 16, 2026, 04:37 AM UTC

    We have detected an issue with Tasks loading for users on their Culture Amp Home Page. At this time, you may experience that a 'We can't load your open tasks right now' error message appears on the Home Page under the Tasks header. Engineers have been informed of the issue and are...

  2. investigating Jan 16, 2026, 04:44 AM UTC

    We are actively investigating an issue with Tasks loading for users on their Culture Amp Home Page. At this time, you may experience that a 'We can't load your open tasks right now' error message appears on the Home Page under the Tasks header. Our Engineering team has...

  3. resolved Jan 16, 2026, 05:01 AM UTC

    The issue with Tasks loading for users on their Culture Amp Home Page has been resolved. All users will now see any relevant open Tasks when viewing the Home Page in the platform as expected, instead of a 'We can't load your open tasks right now' error message. We thank you for your...

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