Culture Amp experienced a major incident on January 16, 2026 affecting Incident: Home - Home Page (EU) (Home Page (EU)) and Incident: Home - Home Page (US) (Home Page (US)) and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 16, 2026, 04:37 AM UTC
We have detected an issue with Tasks loading for users on their Culture Amp Home Page. At this time, you may experience that a 'We can't load your open tasks right now' error message appears on the Home Page under the Tasks header. Engineers have been informed of the issue and are...
- investigating Jan 16, 2026, 04:44 AM UTC
We are actively investigating an issue with Tasks loading for users on their Culture Amp Home Page. At this time, you may experience that a 'We can't load your open tasks right now' error message appears on the Home Page under the Tasks header. Our Engineering team has...
- resolved Jan 16, 2026, 05:01 AM UTC
The issue with Tasks loading for users on their Culture Amp Home Page has been resolved. All users will now see any relevant open Tasks when viewing the Home Page in the platform as expected, instead of a 'We can't load your open tasks right now' error message. We thank you for your...