Culture Amp incident
Issue with exports from Users account settings page
Affected components
Incident: Settings - Admin Settings (US) (Admin Settings (US))Incident: Settings - Admin Settings (EU) (Admin Settings (EU))Incident: Settings - Admin Settings (AU) (Admin Settings (AU))
Update timeline
- identified Apr 17, 2026, 04:24 AM UTC
We have detected an issue with exports to CSV and Excel from the Users account settings page. At this time, administrators may experience that the 'Export users' button is unresponsive after navigating to Users > Import & export > Export in account settings. ...
- resolved Apr 17, 2026, 04:47 AM UTC
The issue with exports to CSV and Excel from the Users account settings page has been resolved. Administrators will now be able to export from Users > Import & export > Export in account settings as expected. Please note, throughout the duration of the issue some...
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