Culture Amp incident

Issues accessing Engagement Survey configurations menu

Major Resolved View vendor source →
Started
Apr 10, 2026, 01:18 AM UTC
Resolved
Apr 10, 2026, 01:31 AM UTC
Duration
13m
Detected by Pingoru
Apr 10, 2026, 01:18 AM UTC

Affected components

Incident: Engagement - Surveys - Reporting + Sharing (EU) (Surveys - Reporting + Sharing (EU))Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US))Incident: Engagement - Surveys - Configuration + Launch (EU) (Surveys - Configuration + Launch (EU))Incident: Engagement - Surveys - Configuration + Launch (US) (Surveys - Configuration + Launch (US))Incident: Engagement - Surveys - Reporting + Sharing (AU) (Surveys - Reporting + Sharing (AU))Incident: Engagement - Surveys - Configuration + Launch (AU) (Surveys - Configuration + Launch (AU))

Update timeline

  1. identified Apr 10, 2026, 01:18 AM UTC

    We have detected an issue with accessing the configurations menu of an Engagement Survey. At this time, you may experience that a 'Missing pages are one of life's mysteries' 404 error is returned when following the 'Configure' button at the top right of a report, or 'Edit survey' through <...

  2. investigating Apr 10, 2026, 01:26 AM UTC

    We are actively investigating an issue with accessing the configurations menu of an Engagement Survey. Currently, account and survey administrators may experience that a 'Missing pages are one of life's mysteries' 404 error is returned when following the 'Configure' button at the top right...

  3. resolved Apr 10, 2026, 01:31 AM UTC

    The issue with accessing the configurations menu of an Engagement Survey has been resolved. All account and survey administrators will now be able to access the configurations menu via both the 'Configure' button at the top right of a report and 'Edit survey' through Feedback >...

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