Culture Amp incident
Issue with AI Coach (General, Surveys, Performance)
Resolved after 7 minutes, affecting Incident: Coach - Ai-Coach-Surveys (AU) (AI Coach - Surveys (AU)) and Incident: Coach - Ai-Coach-Surveys (US) (AI Coach - Surveys (US)) and 1 more, on April 9, 2026.
The issue with our AI Coach functionality across General AI Coach, AI Coach in Surveys and AI Coach in Performance has been resolved. All users can now start new chats and view chat history within AI Coach across General, Surveys and Performance without seeing an error message. We...
Affected components
Update timeline
- investigating Apr 09, 2026, 01:52 AM UTC
We are currently investigating an issue with our AI Coach functionality across General AI Coach, AI Coach in Surveys and AI Coach in Performance. At this time, you may experience an error message when attempting to start a new AI Coach chat session, or viewing chat history. We are...
- resolved Apr 09, 2026, 01:59 AM UTC
The issue with our AI Coach functionality across General AI Coach, AI Coach in Surveys and AI Coach in Performance has been resolved. All users can now start new chats and view chat history within AI Coach across General, Surveys and Performance without seeing an error message. We...
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