Culture Amp incident
Delays in Retention Insights reporting data updating (AU Data Center)
Affected components
Update timeline
- investigating Mar 30, 2026, 10:26 PM UTC
We are currently investigating an issue with Retention Insights in the AU data center. At this time, you may notice a delay in employee data updates in Retention Insights reporting. This reporting data will only be reflective of employee data updates up until approximately 24 hours ago. ...
- investigating Mar 30, 2026, 11:25 PM UTC
Our Engineers are continuing to work on an issue with Retention Insights in the AU data center. At this time, you may notice a delay in employee data updates in Retention Insights reporting. This reporting data will only be reflective of employee data updates up until approximately 24...
- resolved Mar 30, 2026, 11:47 PM UTC
The issue with Retention Insights in the AU data center has been resolved. Changes to employee data over the past 24 hours will now be reflecting as expected, and there will no longer be a delay in the data flowing to the Retention Insights module. We thank you for your patience as...
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