Culture Amp incident

Delays in Retention Insights reporting data updating (AU Data Center)

Minor Resolved View vendor source →

Culture Amp experienced a minor incident on March 30, 2026 affecting Incident: Analytics - Retention (AU) (Retention Insights (AU)), lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 10:26 PM UTC
Resolved
Mar 30, 2026, 11:47 PM UTC
Duration
1h 21m
Detected by Pingoru
Mar 30, 2026, 10:26 PM UTC

Affected components

Incident: Analytics - Retention (AU) (Retention Insights (AU))

Update timeline

  1. investigating Mar 30, 2026, 10:26 PM UTC

    We are currently investigating an issue with Retention Insights in the AU data center. At this time, you may notice a delay in employee data updates in Retention Insights reporting. This reporting data will only be reflective of employee data updates up until approximately 24 hours ago. ...

  2. investigating Mar 30, 2026, 11:25 PM UTC

    Our Engineers are continuing to work on an issue with Retention Insights in the AU data center. At this time, you may notice a delay in employee data updates in Retention Insights reporting. This reporting data will only be reflective of employee data updates up until approximately 24...

  3. resolved Mar 30, 2026, 11:47 PM UTC

    The issue with Retention Insights in the AU data center has been resolved. Changes to employee data over the past 24 hours will now be reflecting as expected, and there will no longer be a delay in the data flowing to the Retention Insights module. We thank you for your patience as...