Culture Amp experienced a major incident on March 30, 2026 affecting Incident: Goals - Goals (US) (Goals (US)), lasting 4h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 30, 2026, 09:01 AM UTC
We have detected an issue with viewing and editing goals on our US Data Centre. This may impact all users with access to goals in the US Data centre At this time, users with access to view/edit goals may experience the following: a long delay, followed by a "...
- investigating Mar 30, 2026, 09:20 AM UTC
We are currently investigating an issue with viewing and editing goals on our US Data Centre. This may impact all users with access to goals in the US Data centre At this time, users with access to view/edit goals may experience the following: a long delay,...
- investigating Mar 30, 2026, 09:43 AM UTC
We are currently investigating an issue with the Goals module on our US Data Centre. This may impact all users with access to goals in the US Data centre At this time, users may experience the following when trying to complete actions in the Goals Module, such...
- investigating Mar 30, 2026, 10:35 AM UTC
We are continuing to actively investigate an issue with the Goals module on our US Data Centre as a matter of high priority. This may impact all users with access to goals in the US Data centre At this time, users may experience the following...
- investigating Mar 30, 2026, 11:36 AM UTC
We are continuing to actively investigate an issue with the Goals module on our US Data Centre as a matter of high priority. This may impact all users with access to goals in the US Data centre At this time, users may experience the following...
- investigating Mar 30, 2026, 12:31 PM UTC
We are continuing to actively investigate an issue with the Goals module on our US Data Centre as a matter of high priority. This may impact all users with access to goals in the US Data centre At this time, users may experience the following...
- investigating Mar 30, 2026, 01:04 PM UTC
We are continuing to actively investigate an issue with the Goals module on our US Data Centre as a matter of high priority. This may impact all users with access to goals in the US Data centre At this time, users may experience the following...
- resolved Mar 30, 2026, 01:17 PM UTC
The issue with the Goals module on our US Data Centre has been resolved. All actions, including viewing, editing, publishing, deleting, and archiving/unarchiving goals are now working as expected. Users should no longer experience delays or...