Culture Amp experienced a minor incident on March 25, 2026 affecting Incident: Coach - Ai-Coach-Surveys (AU) (AI Coach - Surveys (AU)) and Incident: Coach - Ai-Coach-Surveys (US) (AI Coach - Surveys (US)) and 1 more component, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 25, 2026, 07:33 AM UTC
We are currently investigating an issue with Users that are not in the pilot group for Coach in Engage being shown the coach sidebar when first viewing a shared report. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as...
- investigating Mar 25, 2026, 08:30 AM UTC
We are currently investigating an issue with Users that are not in the pilot group for Coach in Engage being shown the coach sidebar when first viewing a shared report. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as...
- investigating Mar 25, 2026, 09:03 AM UTC
We are currently investigating an issue affecting accounts with Coach in Engage Pilot Groups enabled. Issue: Users with survey report access (Admins or Report Viewers) who are not in a designated Pilot Group may currently see...
- resolved Mar 25, 2026, 09:36 AM UTC
The issue affecting accounts with Coach in Engage Pilot Groups enabled has been resolved. The following will now be working as expected: Users with survey report access (Admins or Report Viewers) who are not in a designated Pilot...