Culture Amp incident

Issue with Goal usage export across all data centres

Resolved after 56 minutes, affecting Incident: Goals - Goals-Reporting (US) (Goals Reporting (US)) and Incident: Goals - Goals Reporting (EU) (Goals Reporting (EU)) and 1 more, on March 24, 2026.

resolved Mar 24, 2026, 09:02 AM UTC

The issue with Goal usage export across all data centres has been resolved. The export will now be working as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support.cultureamp.com/en/...

Started
Mar 24, 2026, 08:06 AM UTC
Resolved
Mar 24, 2026, 09:02 AM UTC
Duration
56m
Detected by Pingoru
Mar 24, 2026, 08:06 AM UTC

Affected components

Incident: Goals - Goals-Reporting (US) (Goals Reporting (US))Incident: Goals - Goals Reporting (EU) (Goals Reporting (EU))Incident: Goals - Goals Reporting (AU) (Goals Reporting (AU))

Update timeline

  1. identified Mar 24, 2026, 08:06 AM UTC

    We have detected an issue with Goal usage export across all data centres returning an error. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as soon as possible. Further updates will follow. If you'd like to stay...

  2. resolved Mar 24, 2026, 09:02 AM UTC

    The issue with Goal usage export across all data centres has been resolved. The export will now be working as expected. We thank you for your patience as we resolved this issue. If you have any questions, email our Product Support Team at<a href="https://support.cultureamp.com/en/...

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