Culture Amp incident

Issue viewing Import Summaries via the Import History page

Minor Resolved View vendor source →
Started
Mar 19, 2026, 02:08 AM UTC
Resolved
Mar 19, 2026, 03:24 AM UTC
Duration
1h 15m
Detected by Pingoru
Mar 19, 2026, 02:08 AM UTC

Affected components

Incident: Settings - User Imports (EU) (User Imports (EU))Incident: Settings - User Imports (US) (User Imports (US))Incident: Settings - Admin Settings (US) (Admin Settings (US))Incident: Settings - Admin Settings (EU) (Admin Settings (EU))Incident: Settings - User Imports (AU) (User Imports (AU))Incident: Settings - Admin Settings (AU) (Admin Settings (AU))

Update timeline

  1. identified Mar 19, 2026, 02:08 AM UTC

    We have detected an issue with viewing Import Summaries accessed via the Import History account settings page. Impacted administrators will experience that when clicking 'View' on an Import Summary through the Import History account settings page, a 403 error is returned. Engineers...

  2. investigating Mar 19, 2026, 02:25 AM UTC

    We are actively investigating an issue with viewing Import Summaries accessed via the Import History account settings page. Impacted administrators will experience that when clicking 'View' on an Import Summary through the Import History account settings page, a 403 error is returned. <...

  3. resolved Mar 19, 2026, 03:24 AM UTC

    The issue with viewing Import Summaries accessed via the Import History account settings page has been resolved. Administrators will now be able to view historical Import Summary pages from the Import History account settings page successfully, without encountering a 403 error. <...

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