Culture Amp incident

Issue with Settings option not appearing for account administrators

Major Resolved View vendor source →

Culture Amp experienced a major incident on March 4, 2026 affecting Incident: Home - Home Page (EU) (Home Page (EU)) and Incident: Home - Home Page (US) (Home Page (US)) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 03:36 AM UTC
Resolved
Mar 04, 2026, 03:56 AM UTC
Duration
20m
Detected by Pingoru
Mar 04, 2026, 03:36 AM UTC

Affected components

Incident: Home - Home Page (EU) (Home Page (EU))Incident: Home - Home Page (US) (Home Page (US))Incident: Settings - Admin Settings (US) (Admin Settings (US))Incident: Settings - Admin Settings (EU) (Admin Settings (EU))Incident: Home - Home Page (AU) (Home Page (AU))Incident: Settings - Admin Settings (AU) (Admin Settings (AU))

Update timeline

  1. identified Mar 04, 2026, 03:36 AM UTC

    We have detected an issue where administrators are not seeing the 'Settings' option at the top right of their Culture Amp home page. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as soon as possible. Further updates...

  2. resolved Mar 04, 2026, 03:56 AM UTC

    The issue where administrators were not seeing the 'Settings' option at the top right of their Culture Amp navigation menu has been resolved. All administrators will now once again be able to use this option to access the full suite of account settings. We thank you for your...