Culture Amp incident

Issue with Settings option not appearing for account administrators

Resolved after 20 minutes, affecting Incident: Home - Home (EU) (Home Page (EU)) and Incident: Home - Home Page (US) (Home Page (US)) and 1 more, on March 4, 2026.

resolved Mar 04, 2026, 03:56 AM UTC

The issue where administrators were not seeing the 'Settings' option at the top right of their Culture Amp navigation menu has been resolved. All administrators will now once again be able to use this option to access the full suite of account settings. We thank you for your...

Started: Mar 04, 2026, 03:36 AM UTC
Resolved: Mar 04, 2026, 03:56 AM UTC
Duration: 20m
Detected by Pingoru: Mar 04, 2026, 03:36 AM UTC

Affected components

Incident: Home - Home (EU) (Home Page (EU))Incident: Home - Home Page (US) (Home Page (US))Incident: Settings - Admin-Settings (US) (Admin Settings (US))Incident: Settings - Admin-Settings (EU) (Admin Settings (EU))Incident: Home - Home Page (AU) (Home Page (AU))Incident: Settings - Admin-Settings (AU) (Admin Settings (AU))

Update timeline

identified Mar 04, 2026, 03:36 AM UTC

We have detected an issue where administrators are not seeing the 'Settings' option at the top right of their Culture Amp home page. Engineers have been informed of the issue and are currently investigating. We'll be working to return things to normal as soon as possible. Further updates...
resolved Mar 04, 2026, 03:56 AM UTC

The issue where administrators were not seeing the 'Settings' option at the top right of their Culture Amp navigation menu has been resolved. All administrators will now once again be able to use this option to access the full suite of account settings. We thank you for your...

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