Culture Amp incident

Issue creating Survey Summary reports in Engagement Surveys

Resolved after 1 hour 20 minutes, affecting Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US)), on July 1, 2026.

resolved Jul 01, 2026, 05:04 AM UTC

The issue with creating Survey Summary reports in Engagement Surveys has been resolved. Account and survey administrators will now be able to view and create Survey Summary reports from within the Sharing page of Engagement Survey configurations as expected. We thank you for your...

Started
Jul 01, 2026, 03:44 AM UTC
Resolved
Jul 01, 2026, 05:04 AM UTC
Duration
1h 20m
Detected by Pingoru
Jul 01, 2026, 03:44 AM UTC

Affected components

Incident: Engagement - Surveys - Reporting + Sharing (US) (Surveys - Reporting + Sharing (US))

Update timeline

  1. identified Jul 01, 2026, 03:44 AM UTC

    We have detected an issue with creating Survey Summary reports in Engagement Surveys. At this time, account and survey administrators within accounts in our US data centre may experience that the 'Survey Summary' section at the top of the Sharing settings page of a survey remains in a...

  2. investigating Jul 01, 2026, 04:03 AM UTC

    We are currently investigating an issue with creating Survey Summary reports in Engagement Surveys. At this time, account and survey administrators within accounts in our US data centre may experience that the 'Survey Summary' section at the top of the Sharing settings page of a survey...

  3. resolved Jul 01, 2026, 05:04 AM UTC

    The issue with creating Survey Summary reports in Engagement Surveys has been resolved. Account and survey administrators will now be able to view and create Survey Summary reports from within the Sharing page of Engagement Survey configurations as expected. We thank you for your...

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